What to Do If Your Ball Pump Displays 'Error Code 17' (E17)?
Applies to Models:
✅ P200
✅ P300
✅ P300 Plus
⚠️ What Does E17 Mean?
The E17 error code indicates a power supply issue. This means there is a fault in the internal power system that prevents the device from operating correctly.
When E17 appears:
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The error message displays on the screen
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The pump will stop working and cannot be used until the issue is resolved
🔧 What Causes It?
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A failure in the internal power supply circuit
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Electrical component damage
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Issues during manufacturing or transport
Unfortunately, this type of issue cannot be resolved through basic troubleshooting. The power supply must be repaired or replaced.
✅ What Should You Do?
If your ball pump displays E17, please contact our customer support team to request a replacement.
📧 Email: support@etenwolf.com
Include the following:
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🧾 Your order number
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📸 Photos or videos showing the E17 error
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🏠 Your shipping address
Our support team will:
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Help confirm the issue
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Guide you through any steps needed
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Arrange a replacement unit if necessary
🛡️ ETENWOLF Is Here to Help
We stand behind the quality of our products and are committed to ensuring you have a smooth and dependable experience. If you encounter an issue, we’ll make it right.
