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What to Do If Your Ball Pump Displays 'Error Code 15' (E15)?

Updated on May 28, 2025

Applies to Models:
✅ P200
✅ P300
✅ P300 Plus


⚠️ What Is Error Code 15 (E15)?

If your ETENWOLF ball pump shows an E15 error code, it means the device has encountered an operation timeout.

What This Means:

  • The pump has exceeded its preset maximum run time during a single session.

  • This is a protective feature designed to prevent overheating or extended overuse.


🔄 What Happens When E15 Appears?

  • The E15 code will appear on the screen for 5 seconds.

  • After that, the device will automatically reset itself.

  • You can then continue using the pump as normal — no action is required.


✅ What You Should Do

Nothing!
The system is designed to recover automatically. Just wait a few seconds and resume use.

If the device overheated due to extended use, let it cool down for a minute before restarting, especially in hot environments.