What to Do If the Air Pump for Inflatables Doesn't Work When Fully Charged?

Updated on May 28, 2025

Applicable Products:

If your air pump appears to be fully charged but still won’t turn on or operate, here are the two most likely causes—and how to fix them:

🔍 Possible Causes & Solutions

The air pump cannot operate while charging. If the device is connected to a charger, it will not function.

Solution:
Unplug the charging cable completely, then try turning on the device again.

If the device still doesn’t respond after unplugging and ensuring it’s charged, it may be due to a quality issue or internal fault.

Solution:
Please contact our customer support team for further assistance or a possible replacement.

If you've already tried the solutions above and your product still isn't working, we’re here to help.

📩 Reach out to us at support@etenwolf.com with the following details:

Our dedicated support team will help you troubleshoot and resolve the issue promptly, ensuring a smooth and satisfactory experience.